Virtual Visits

Many of our providers in our Allergy and Immunology Program are offering Virtual (Telemedicine) Visits.  If interested, you can inquire with our office about setting up a visit for your child.  Below is more information regarding what is a virtual visit and how to know if visits will be covered by your insurance.

Visit the Boston Children’s Hospital Page to learn more about Virtual Visits

Download Information Sheet about Virtual Visits

For technical support please contact 617-919-4390, 7a.m. – 6p.m. Monday – Friday with the exception of hospital holidays.



If two or more people plan to join the virtual visit from different locations, each person needs to have their own unique link.  You cannot use the same link for 2 separate devices.

To receive an additional registration link, you will need to click on guest registration link at the bottom of the email and complete the form.  You will then receive a separate email confirmation with a personal link to access the visit.

Insurance Coverage Information

  • As of March 15th, Gov. Baker has mandated the Group Insurance Commission (“GIC”), all Commercial Health Insurers, Blue Cross and Blue Shield of Massachusetts, Inc., and Health Maintenance Organizations (“Carriers”) regulated by the Division of lnsurance (“Division”), are required to allow all in-network providers to deliver clinically appropriate, medically necessary covered services to members via telehealth.  For the full announcement, click here.
    • Above payers “shall not impose any specific requirements on the technologies used to deliver telehealth services (including any limitations on audio-only or live video technologies)”, and “ensure that rates of payment to in-network providers for services delivered via telehealth are not lower than the rates of payment established by the Carrier for services delivered via traditional (i.e., in-person) methods”
  • MassHealth will cover telehealth at parity for the duration of the state of emergency
    • For more information on MassHealth COVID-19, click here.